Frequently Asked Questions

1. What do I need to rent a jet ski?

• You need a valid photo ID, a credit card for the security deposit, and a signed waiver form.

2. What is the minimum age requirement to rent and operate a jet ski?

• The minimum age is 16 years old. Minors need to be accompanied by an adult.

Safety and Equipment

3. Is safety equipment provided?

• Yes, life jackets are provided and must be worn at all times.

4. What should I wear?

• Wear swimwear or lightweight clothing that can get wet. Water shoes or sandals are also recommended.

5. Are there any safety instructions provided?

• Yes, a safety briefing will be provided before you operate the jet ski. This includes operating instructions and safety protocols.

6. What if I have never ridden a jet ski before?

• Beginners are welcome. The safety briefing will cover basic operating instructions, and staff are available to answer any questions.

Rental Terms and Conditions

7. How long can I rent a jet ski for?

• Rental periods vary from one hour to a full day. Extended rentals or multi-day rentals may be available at a discounted rate.

8. What is the cost of renting a jet ski?  • Prices vary based on location, duration, and jet ski model. Check the pricing details on our website or contact us directly for a quote via social media, phone, or email. 

9. Is a deposit required?

• Yes, a security deposit is required and will be refunded upon the safe return of the jet ski and equipment.

10. What happens if I damage the jet ski?

• You are responsible for any damages incurred during the rental period. The cost of repairs will be deducted from the security deposit.

11. Can I cancel my reservation?

• Yes, but cancellation policies vary depending on time of cancellation.

Operating Areas and Restrictions

12. Where am I allowed to ride the jet ski?

• Riding areas are specified in the rental agreement. Some areas may be off-limits due to safety or environmental regulations.

13. Are there any restrictions on jet ski usage?

• Yes, common restrictions include no riding in designated swimming areas, maintaining a safe distance from other vessels, and observing speed limits.

Weather and Conditions

14. What happens if the weather is bad?

• If weather conditions are unsafe, rentals may be postponed or canceled. Check the weather policy for details on rescheduling or refunds.

Booking and Contact Information

15. How do I make a reservation?

• Reservations can be made online, by phone, or in person. Advance booking is recommended, especially during peak seasons.

16. Who can I contact for more information?

• You can contact us via phone, email, or through our website’s contact form. Our customer service team is happy to answer any additional questions.

 

 

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